Are You New to the Hospitality Industry? Are you a Fresher or have you recently joined or planning to join Hotel Management Course? If yes then you should know the basic hotel terms or Abbreviations used in Hotels. These terms will help you clear your fresher’s interview during Industrial Training as well as during job interviews. The Basic Terms of Vocabulary that is used in the hotel are as follows
- HACCP: Hazard Analysis Critical Control Point
- OOO: Out Of Order
- CCP: Critical Control Point
- ARR: Average Room Revenue
- ADR: Average Daily Rate
- HWC: Handle With Care
- HVAC: Heat Ventilation Air Conditioning
- KPI: Key Performance Indicator
- FHRAI: Federation of Hotels & Restaurants Association of India.
- HRACC: Hotel and Restaurant Approval Classification Committee
- EPNS: Electroplated Nickel Silver
- KRA: Key Responsibility Area
- MOD: Manager On Duty
- PCI: Pest Control Of India
- USP: Unique Selling Point
- GRE: Guest Relations Executive
- GSA: Guest Service Associate
- BOT: Beverage order Ticket
- IKT: Inter Kitchen Transfer
- WC: Water Closet
- EHP: Executive Hotelier Plan
- DCDP: Demi Chef De Partie
- ABC: Ashtray Bud vase Cruet set
- CRS: Central Reservations System
- TCM: Tea Coffee Milk
- EBT: English Breakfast Tea
- FFIT: Foreigner Free Individual Traveler
- MDR: Manager Daily Report
- SPATT: Special Attention
- WOT: Wine Order Ticket
- CSA: Customer Service Associate
- AYS: At Your Service
- FSMS: Food Safety Management System
- HOD: Head of Department.
- FOM: Front Office Manager.
- GDS: Global Distribution System.
- IDS: Internet Distribution System.
- GIT: Group Inclusive Tour