Major Processes of Office Management.
Planning: Office planning requires (i) Setting objectives, (ii) Formulating policies and programmes, (iii) Laying down procedures.
Organising: Setting up of departments, preparing job descriptions, designing the organisation itructure with necessary authority and responsibility for each position, and establishing a proper communication system. Providing necessary equipment* and furniture for office work is also a part of the organising function.
Staffing: The staffing function relates to personnel matters. Right type of people are to be employed to man various positions. Individuals selected for particular jobs must also be informed about their duties and responsibilities
Directing and Coordinating: Directing includes several sub functions: Issue of orders and instructions to subordinates, guiding them at work, supervision of day to day operations, and motivating people for better performance. Coordinating refers to the orderly arrangement of individual and group efforts so as to secure harmony of different activities.
Controlling: To control the implementation of planned work, the following steps are required to be taken: (a)-establish norms or standards of work, (b) record actual performance (c) compare actual performance with the standards set, and (d) adopt corrective measures where necessary.
Major Processes of Office Management