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In the hotel industry, VIP guest means Very Important Persons (VIP). VIP guests are those guests who are given special attention or Privilege due to their status or Importance. These guests can be Politicians, Actors/Actresses or Businessmen, a guest who Read More …
Every lost and found item discovered at the hotel (either inside or outside) by a member of the staff (or by a non-employee such as a guest or a visitor to a member of the staff) must be forwarded to Read More …
What is Housekeeping? Housekeeping means carrying out all the cleaning duties, maintaining orderliness, and running a house or business property. In the case of hotels, the housekeeping responsibilities include keeping the hotel as tidy as possible and keeping it in Read More …