Managing timings of your restaurant staff and practicing shifts in the hotel industry is an art that many restaurant owners master for years. If you want to operate at the highest level of your restaurant employees, then you need to plan their shifts accordingly.
Shifts in Hotel Industry are categorized under:
1. Morning Shift : 7:00am-4:00pm
2. General Shift : 10:00am- 7:00pm
3. Break Shift : 8:00am-1:00pm and 7:00pm – 11:00pm
4. Afternoon Shift : 2:00pm-11:00pm
5. Evening Shift :4:00pm – 1:00pm
6. Night Shift : 11:00pm- 7:00am
7. Royal Shift : 7:00am – Closing
Scheduling staff shifts in restaurants is incredibly necessary because when workers are satisfied and inspired they won’t be encouraged to provide better service. To run a successful restaurant company, always show responsiveness to the employees and always think from their point of view. Even if the perfect theme, menu and offers in place if you do not have a proper number of restaurant staff your business can hardly blossom.
Atleast in India, working hours in hotels start at 10 hrs + + and can easily go up to 16-17 hrs depending on the nature of the operations, the number of staff available to support you.
Major companies like Hyatt, Marriott, Hilton, Taj give 6-8 offs a month for employees. Generally, there are no fixed days off.
For special occasion days such as Diwali, Xmas, New Year’s Eve … Working hours go up even more … these are considered to be the busiest days in the working year.