Definition
Let us understand What is Hotel? It is a commercial establishment that provides accommodation, food & beverages, and other recreational facilities like Gym, spa, swimming pool, shopping arcade, etc.
We can also define the hotel as a place where the guest is provided with lodging and meal facilities. To avail of these facilities, the guest has to pay the money. The money paid is for the different services that the guest takes. It is an establishment that provides lodging paid on a short-term basis.
Definition in simple terms.
It is an establishment that provides paid lodging on a short-term basis.
H- House
O- Of
T- Taxable
E- Endless
L- Luxury
Another definition of a is “Home away from Home” The environment provided is like our home. Guest is given all the comforts and luxuries or facilities that make him happy. His expectations and demands are met by the staff.
Departments of the Hotel
There are 4 major Departments `
- Front Office Department
- Housekeeping Department
- F&B Service Department
- Food Production Department
Apart from these four major department, there are few other departments which are at back of the house or we can say as supporting departments
- Engineering Department
- Accounts Department
- Sales & Marketing Department
- Human Resource Department
- Security Department
- IT Department