F&B Service Department
F&B Service And Sub Departments:F&B Service Department is responsible for maintaining the high quality of food and service, food costing, managing restaurants, bars, etc. Food and Beverage Service is the service of Food made in the Kitchen and Drinks prepared in the Bar to the Customers (Guest) at the Food & Beverage premises, which can be: Restaurants, Bars, Hotels, Airlines, Cruise Ships, Trains, Companies, Schools, Colleges, Hospitals, Prisons, Takeaway, etc
F&B Service And Sub Departments
Food & Beverage Outlets are divided into the following categories:
Restaurants: Restaurants are places where Food & Drink is served. There are various types of Restaurants:
All Day Dining Restaurants: They are usually called Coffee Shop or Cafe in Hotels. They are usually big in size with many Covers (seats), compared to other Restaurants in the same Hotel. The main reason why they are called All Day Dining Restaurant is because of their hours of operation, as they are open for Breakfast in the Morning to Lunch in the afternoon to Dinner in the evening.
Fine Dining Restaurants: Fine Dining Restaurants are characterized by their elaborate and exclusive menu with special emphasis on the very high-quality food they serve. The emphasis is on fresh ingredients and natural flavors or on the type of Cuisine served, or both. Usually, the operation of this restaurant revolves around the Head Chef or Chef De Cuisine of this Outlet.
Specialty Restaurants: These are Restaurants which usually have a type of National or Regional Character or Cuisine attached to them, for example: Italian Specialty Restaurant, Chinese Specialty Restaurant, etc. In some Hotels, they do also sometimes have Multi Cuisine Specialty Restaurant, which literally means that Restaurant serves cuisine from more than one country, or the dishes on the Menu at that Restaurant has Food Specialties from many different countries.
Lounge: Lounges can be found in different hotels. Their main purpose is to offer Food & Drinks in comfortable and cozy seating in relaxed surroundings. There are many kinds of Lounges ranging from a Lounge in a Lobby, Cocktail Lounge and Cigar Lounge to Executive and Club Lounge on special Floors.
Bar: Bar is a place where drinks are served. There is usually a small Snacks Menu too. The service is fast and quick. There are various kinds of Bars ranging from Formal bars to Club Bars, Pubs, Pool, Bars, Wine Bars, Cocktail Bars, Beach Bar to Juice Bars and many more.
Discotheque/Nightclub: They are outlets where Music and Entertainment take priority with Food & Drink. The operation is very fast and the guest numbers are large. Security is an important aspect of these operations. Music and entertainment can range from DJ to live bands playing.
Room Service/In-Room Dining: Room Service, also known as In-Room Dining. It is the service of Food & Drink in Guest Rooms in a Hotel or a Resort.
Meeting and Conference Rooms: Meeting and Conference rooms together with Ball Rooms come under the Banquets & Conference section. They are a great source of Revenue in Food & Beverage Department usually in Corporate and City Hotels. MICE (Meetings, Incentives, and Conferences & Exhibitions) can alone bring much revenue to some hotels in comparison to other outlets in the Hotel.
Banquets: These are large Function Rooms that are primarily used for Functions and Weddings. The Staffing ratio of Full Time Staff in this section is very less as the Function and Wedding Business can sometimes be seasonal and extra staff is usually filled in by the use of Casual Staff. This Section is the most Dynamic section in Food & Beverage with the Conference Section, which is more physically demanding and creatively oriented.
Bar: It is a Commercial establishment where the guest is served alcoholic and non-alcoholic beverages along with snacks.